VIRTUAL SERVICE DESK (Per Device/Per Month)

Virtual Service Desk  - IT help desk , refers to a range of services provided by IT professionals to assist end-users in resolving technical issues related to hardware, software, network, or other IT-related problems. Service desk support can be provided through various channels, such as phone, email, chat, or in-person, and may include services such as incident management, problem management, change management, asset management, and service request management. The goal of service desk support is to provide timely and effective solutions to end-users, minimize the impact of technical issues on business operations, and ensure that IT services meet the needs of the organization.